Ecom Logistics Park is India's AI-driven multi-carrier shipping platform that lets sellers and businesses manage all their shipping needs from a single dashboard. Simply integrate your store (Shopify, Magento, WooCommerce, etc.), create shipments, and our AI automatically selects the best courier for lowest cost and fastest delivery. You get real-time tracking, NDR management, and COD remittance — all in one place.

We are integrated with 42+ courier partners including Delhivery, DTDC, Shadowfax, XPressBees, Shree Maruti, Amazon Logistics, and many more. Our AI compares all available couriers in real time and recommends the best option based on price, delivery speed, and serviceability for your specific route — so you never have to manually compare rates again.

Our AI engine scans all 42+ courier partners simultaneously in under 3 seconds. It evaluates shipping rates across weight slabs, estimated delivery dates, zone serviceability, and courier trust scores to surface the single best option for your order. On average, sellers save ₹13 per shipment compared to manual courier selection. One click confirms the assignment — zero guesswork.

COD (Cash on Delivery) allows your customers to pay at the time of delivery rather than online at checkout. Ecom Logistics Park offers FREE COD — there are no extra COD handling fees charged to you. COD remittances are automatically tracked and settled through your dashboard, giving you full visibility over every rupee collected on your behalf.

For domestic shipping within India, we cover 19,000+ unique pincodes nationwide, ensuring your parcels reach even the most remote locations. For international shipments, we ship to 220+ countries and territories worldwide, with secure handling, customs support, and reliable global logistics partnerships to ensure timely cross-border delivery.

Integration is quick and simple. We support all major platforms including Shopify, Magento, WooCommerce, OpenCart, Unicommerce, and Hippo via plugins. You can also push orders via API for custom-built stores, or upload orders in bulk directly through your dashboard. Once integrated, new orders sync automatically — no manual data entry needed.

Failed deliveries are managed through our NDR (Non-Delivery Report) Management system. When a delivery attempt fails, the order is flagged in your dashboard with the reason (e.g., customer absent, wrong address). You can take bulk action — reschedule, re-attempt, or resolve address issues — all from one screen. Proactive NDR management helps significantly reduce RTO (Return to Origin) rates and unnecessary losses.

Yes! We offer full Reverse Logistics support. When a customer wants to return a product, we coordinate the pickup from the customer's location and deliver it back to your warehouse or fulfillment center — completely hassle-free. Returns are managed from the same dashboard as forward shipments, so you have complete visibility in one place. We also offer no return charges on qualifying shipments.

Ecom Logistics Park has zero subscription fees — you only pay for the shipments you send. Shipping rates start at just ₹20 per shipment, and you can use our built-in Rate Calculator to compare courier rates before booking. Our transparent pricing means no hidden charges, no monthly commitments, and no lock-in contracts. The more you ship, the better the rates you can unlock.

All shipments are tracked in real time from your central dashboard. You can monitor the status of every order from pickup through to delivery. Customers can track their orders using the tracking link on our website at ecomlogisticspark.com/tracking. You can also set up automated customer notifications to improve post-purchase satisfaction and reduce "Where is my order?" queries.